Frequently Asked Questions

How long will it take for my items to arrive?

It will usually take about 2 – 4 weeks to arrive from the date of payment made. You will receive an email notification when your order has been shipped(kindly check your junk mail folder as well).

What does gift wrap consist of?

Giving it as a gift? Then ATD gift wrap is a must. Items will either be wrapped in our lovely white pull-string bag or tied with our stylish white ribbon(depending on the size of the item) and a special handwritten unique card. Exclusive. Classy. Chic.

How much is shipping?

Click here for our shipping information.

I have placed a successful order but why haven't I receive a confirmation email?

During high-traffic periods, there may be a small delay in delivery of confirmation emails. If you think you’ve entered an incorrect email, please contact us using the contact form with your order number and last name and we will re-send your confirmation.

I have emailed an enquiry to ATD, but why haven't I received a reply?

We aim to respond to all enquiries within 48 hours. If you did not receive a response from us, please do not hesitate to email us again.

Please also remember to check your junk mail folders as well in case you haven’t received an email as described above.

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Kindly check your email inbox (and junk mail box as well) after signing up! :)